WOW, we are never complacent which is why we stretch our CSAT target to 98%, but to get 99% is incredible! Well done to the team at Agility providing the myitservicedesk branded support system. 99% is an astounding figure and we are very proud of you and your commitment to the business. Thanks again, Nick view the live scores...more
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We are delighted to welcome another team member to our Service Desk. Meah Monsur joins us as another member of the Service Desk team. Meah has a degree in Computing and also adds a new skillset with the standard networking and Windows skills, but also DB and application Dev to add to the pot. Meah also...more
Our team are cream of the crop!Okay so no one has used exactly that phrase but we have tried to summarise the review comments that we get. The latest 100 votes shows 98% think that we did a great job on a case and 2% said that the case result was average. NO votes were dissatisfied View an...
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